Shipping policy
Last updated: May 26, 2026
At North Pack, we aim to provide a reliable and efficient shipping experience.
Shipping Availability
We currently ship to customers in the United States. If your location is not supported during checkout, please contact us before placing your order.
Shipping Costs
We offer free shipping on all orders to the United States. No shipping charges will be added at checkout.
Order Processing Time
Orders are typically processed within 0 to 3 business days (Monday through Saturday). Orders placed after the daily cut-off time or on public holidays are processed on the next business day.
Order Cut-Off Time
The daily cut-off time for order processing is 5:00 PM Pacific Time. Orders placed after this time will be processed on the next business day.
Estimated Delivery Time
After dispatch, estimated delivery times for orders to the United States typically range from 4 to 8 business days. Delivery times may vary due to carrier delays, weather conditions, or other external factors.
Total Estimated Delivery Time
The total estimated delivery time for orders to the United States is 4 to 11 business days.
Carriers
We may use trusted shipping partners such as DHL, UPS, USPS, local carriers, or similar delivery services depending on the destination and fulfillment route.
Address Changes
If you need to update your shipping address, please contact us at info@north-pack.com within 24 hours of placing your order. Once an order has been shipped, we may not be able to change the delivery address.
Contact
If you have any questions about shipping, please contact us at info@north-pack.com.
Business Information
Email: info@north-pack.com
Phone: +31 6 44658858
Address: Nieuwe Kerkstraat 26, 7941AX Meppel, Netherlands.
KVK: 81002246
VAT ID: NL003515174B57